Workplace Support Services
Everyday support for computer workstations and mobile devices
Key Services
Servicedesk & 1st Line Support Services
ServiceDesk with 1st line services and 24x7 or 9x5 options. Automated ServiceDesk (SD) tools, self-service portal, integrated IP telephony
Computer Workstation Support
Computer workstation support services using modern tools for Microsoft and Apple OS X devices. Automated Remote Management and Monitoring (RMM) tools, centralised antivirus protection, user data encryption and security
Mobile Devices Support
Support services for mobile devices using modern tools, incl. support for Android and iOS tablets and mobiles. Automated Mobile Device Management (MDM) tools, remote control, data security and protection
Automated IT Assets Tracking
Client IT assets tracking and register (CMDB) enables the visibility of the IT assets, device locations, and users, including computers, servers, mobile devices, IS, DB, apps, and software licenses. Integrated with SD and RMM allowing for a timely problem management process
Automated User Self-Service Portal
Self-service portal for client users on an automated cloud platform, including features for third-party management. Order new PCs, create new users, assign users access rights, install software – automatically and without the help of IT
Service Delivery Manager (SDM) Services
An SDM dedicated to the client concerning the communication of all IT-related questions, advice, timely response to client needs and any planned changes
Interested in our services?
Our specialists are ready to answer questions, advise or help you in any situation.
